Privacy Policy — Blue Haven Group
Effective Date: 1-20-2026
Blue Haven Group values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, request housing services, submit forms, or communicate with us.
If you have any questions about this policy, please contact us at 877-371-9837.
1. Information We Collect
We may collect personal information that you provide directly to us, including:
Guest / Client Information

• Full name

• Email address

• Phone number

• Requested location, dates, and housing preferences

• Household details (number of occupants, pets, accessibility needs)

• Payment or billing details (when applicable)

• Company details (for corporate or insurance placements)

Insurance / Claims Information (If Provided)
If you submit a claims request, we may collect:

• Insurance company name

• Claim number

• Adjuster or coordinator contact information

• Relevant documentation you choose to upload

Host / Landlord Information
If you submit a host request, we may collect:

• Property owner or manager name

• Property address and details

• Photos and listing information

• Contact information and pricing preferences

Automatically Collected Information
When you use our website, we may automatically collect:

• Device type and browser information

• IP address

• Website pages visited and time spent

• Referral source (how you found our site)

This information helps us improve website performance and user experience.
2. How We Use Your Information
We use your information to:

• Respond to inquiries and service requests

• Match you with available furnished housing options

• Communicate availability, pricing, and booking details

• Coordinate move-in instructions and stay support

• Provide invoices and billing documentation when needed

• Improve our services, website, and customer experience

• Prevent fraud and protect our business and users

3. How We Share Your Information
We do not sell your personal information.
We may share information only when necessary to provide services, including:

• With property owners, property managers, or housing partners to confirm availability and booking details

• With insurance claim teams or corporate coordinators when applicable and authorized

• With service providers that help us operate our business (such as website tools, email/SMS communication platforms, CRM systems, and payment processors)

We may also share information if required by law, court order, or to protect our rights and safety.
4. Text Messages, Calls, and Email Communication
By submitting your phone number on our website or through our forms, you consent to receive communications from Blue Haven Group via phone call, text message, or email regarding your request.
Message and data rates may apply depending on your mobile carrier. You may opt out of text messages at any time by replying STOP or requesting removal.
5. Cookies & Tracking Technologies
Our website may use cookies and similar tracking tools to:

• Understand website traffic and visitor behavior

• Improve site functionality and performance

• Support marketing or advertising efforts (if enabled)

You can disable cookies through your browser settings. However, disabling cookies may affect some website features.
6. Data Security
We take reasonable steps to protect your information using administrative, technical, and physical safeguards. However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only as long as necessary to:

• Provide requested services

• Maintain business records

• Meet legal, tax, or compliance requirements

• Resolve disputes or enforce agreements

When information is no longer needed, we take steps to securely delete or anonymize it.
8. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your information (where applicable)

• Opt out of marketing communications

To request changes or deletion, contact us at 877-371-9837
9. Third-Party Links
Our website may include links to third-party websites (such as booking tools, property websites, or payment providers). We are not responsible for the privacy practices of these third-party sites. We recommend reviewing their privacy policies separately.
10. Children’s Privacy
Blue Haven Group does not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal information, please contact us immediately so we can remove it.
11. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a new effective date. Your continued use of our website and services means you accept the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us:
Blue Haven Group
📞877-371-9837

 
Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
 
SMS Terms & Conditions

1- SMS Consent Communication:
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:
If consent has been given to receive text messages from Company’s name, messages may be received related to the following:
 
 
Appointment reminders
Follow-up messages

Example: Thank you for reaching out to company’s name. We’ve received your inquiry and are working on a solution. Our team will update you within 1 business day.
For any further questions, feel free to reply or contact us at 877-371-9837

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, up to 10 SMS messages per week may be received related to appointments/billing, etc..

4- Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:
Opt-in to receive SMS messages from Company’s name can be done in the following ways:

They fill out a form

6- Opt-Out Method:
Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

7- Help:
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at (877-371-9837)
Additional Options:
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

8- Standard Messaging Disclosures:
Message and data rates may apply.
Opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.
Message frequency may vary